General Knowledge
What is a RO reverse osmosis water purifier?
What is the difference between a UF ultrafiltration water purifier and RO?
How does a UV sterilizer work?
What is a water softener?
What is the function of a whole-house water purification system?
What is TDS?
What is GPD?
Why is multi-stage filtration necessary?
Does a water purifier remove beneficial minerals?
What is NSF certification?
RO Water Purifiers
What is the lifespan of an RO membrane?
What's the difference between a tankless RO system and a tank-based RO system?
Can RO water purifiers filter viruses?
Do RO water purifiers require electricity?
How is the wastewater generated by RO systems handled?
Is RO suitable for all water qualities?
Does RO remove chlorine?
How much space does an RO water purifier require?
Is an RO water purifier noisy?
Is the cost of replacing an RO filter high?
UF & UV Systems
What is the lifespan of a UF filter?
Can UF filter filters filter heavy metals?
How often do UV lamps need to be replaced?
Does a UV sterilizer require high water quality?
Can UV sterilizers remove chemical contaminants?
Where are UV lamps installed?
Does UV sterilizer require a power source?
What is the sterilization rate of UV sterilizers?
Is the UV system noisy?
Can UV and RO be used together?
Whole House System & Softener
Where is a whole-house water purification system installed?
Which families are suitable for whole-house water purification?
Does whole-house water purification require electricity?
How often should whole-house water purification be maintained?
Can whole-house water purification filter viruses?
Can water softeners be used for drinking directly?
Does a water softener increase the sodium content?
Does a water softener require salt addition?
What is the lifespan of a water softener?
Is a water softener complex to install?
Filter Elements & Accessories
What is a PP filter element?
What is a CTO activated carbon filter element?
What is the function of a GAC filter element?
What is the function of post-activated carbon?
What is the function of a mineralized filter cartridge?
How often should a filter cartridge be replaced?
Can filter cartridges be cleaned and reused?
What sizes are available for filter cartridges?
Are filter cartridges universal?
Can OEMs customize filter cartridge packaging?
Installation & Maintenance
Does a water purifier require professional installation?
Can a water purifier be installed DIY?
How can I determine the filter replacement interval?
What happens if I forget to replace the filter?
Is the maintenance cost of an RO system high?
How can I extend the life of the RO membrane?
Do I need to turn off the water valve when replacing the filter?
Does the system need to be flushed?
Will low temperatures in winter affect the water purifier?
Does the system need to be disinfected?
Application Scenarios
What type of water purifier is suitable for a home?
Which water purifier is suitable for an office?
What kind of water purification equipment is needed for a restaurant?
Can a home water purifier be used in industrial applications?
Is a villa suitable for whole-house water purification?
What water purification equipment does a hotel use?
Can well water be treated with RO?
Factory & OEM/ODM
Does INTOP AQUA offer OEM/ODM services?
What is the minimum order quantity for OEM?
Can you customize your logo?
Can you customize your faucets?
What is the factory's production capacity?
Can I visit the factory?
Do our products have international certifications?
Can we develop new molds?
What is the lead time for OEM products?
Do you offer brand agency partnerships?
After-Sales & Purchase
What is the product warranty?
How can I repair the product during the warranty period?
Do you provide technical support?
What is the lead time?
How do I place an order?
Do you support small orders?
What payment methods are supported?
Miscellaneous Questions
Is the water purifier noisy?
Can it be used during a power outage?
Will the water purifier leak?
Is the water purifier suitable for pregnant women and infants?
Does the water purifier improve the taste of water?
Why does the water from a new unit have bubbles?
Why does the water have a slightly sweet taste?
Can it be connected to a water heater?
Do you offer water quality testing services?
How can I extend the life of my water heater?
Technical Specifications
What is water flux (GPD)?
What is the appropriate GPD for a home water purifier?
What is the operating pressure range of a water purifier?
What is the required operating temperature?
What is the voltage requirement?
What is the TDS reduction rate?
What does the "wastewater ratio" mean?
What is the pore size of an RO membrane?
What is the precision of the pre-filtration filter?
Is the number of filtration stages always better?
International Certification & Quality
What is NSF certification?
What is CE certification?
What is RoHS?
What is ISO9001?
What is FDA certification?
Does INTOP AQUA use NSF membranes in its products?
Can OEM products also be certified?
Do our products meet drinking water safety standards?
Does the factory conduct regular quality inspections?
Industry Trends
Why is tankless RO becoming increasingly popular?
What is a mineralized water purifier?
What are the advantages of a smart water purifier?
What are the advantages of water-saving RO systems?
Which households are suitable for desktop water purifiers?
Are environmental protection requirements in the water purification industry becoming increasingly stringent?
What innovations will water purifiers see in the future?
Why are consumers increasingly concerned about water quality?
Product Details
Can RO membranes be cleaned and reused?
What are the signs of a clogged filter element?
What should I do if the water has an odor?
Why is water constantly flowing out of the waste pipe?
Why is the pump noise getting louder?
Does a water purifier need a grounding wire?
How can I fix a low faucet flow?
Why does a filter bottle burst?
What's the difference between a transparent and an opaque filter?
Why does a new unit have a plastic smell?
Advanced Installation & Maintenance
Do I need to drill holes to install a water purifier?
Can I still install it if my kitchen cabinets are too small?
Can I install the water purifier in the bathroom?
Can I install it on a balcony or outdoors?
What tools are needed to install a water purifier?
Why do I need to flush the water purifier?
What should I do if the water pressure is too high?
What should I do if the water pressure is too low?
Why is the water flow rate becoming increasingly slow?
Can the water be used directly after a period of inactivity?
Export & Logistics
What procedures are required for exporting a water purifier?
Do you offer international shipping?
Is the export packaging reinforced?
What are the export delivery terms?
Do you support LCL shipments?
Will the filter element be damaged during transportation?
Are there any customs duties associated with export?
Can you provide customs clearance documents?
How long does international shipping take?
Can you apply custom barcodes?
OEM Factory Advanced Questions
Can OEM packaging be printed in color?
Can mixed containerization be done?
Does the factory have a R&D team?
Can you develop new filter elements?
Do you offer mold development?
Does your factory have injection molding capabilities?
How fast is OEM delivery?
Can you assist with NSF/CE certification applications?
Do you have an annual production capacity plan?
Do you accept third-party factory audits?
After-Sales & Customer Support
How do I claim warranty if there are any product issues?
Do you have a global after-sales network?
Do you provide installation training?
Do you provide 24-hour customer service?
Are products returnable or exchangeable?
Do you sell accessories separately?
Are filter cartridges free of charge during the warranty period?
Do you provide technical documentation?
What should I do if the filtration effect is not obvious?
How are customer complaints handled?
Troubleshooting
Is the water output suddenly decreasing?
Does the water have a strange odor?
Is the water pump constantly running?
What should I do if my water purifier is leaking?
Is the water output turbid with white?
Is the water output yellow?
Are there black particles in the water output?
Is the wastewater ratio abnormal?
Is there no water pressure?
Is the indicator light on?
Industry Exhibitions
Which international exhibitions does INTOP AQUA participate in?
What products are on display at the exhibition?
Can orders be placed at the exhibition?
Are samples available at the exhibition?
Are there any special offers during the exhibition?
Can I meet the R&D team at the exhibition?
Can I demonstrate water production live at the exhibition?
Who are the main customer groups for the exhibition?
How can I schedule an appointment at the exhibition?
Can I get exhibition materials?
OEM Purchasing Tips
How do I choose a suitable OEM factory?
How can I reduce costs for OEM orders?
What is the minimum order quantity for OEM orders?
Can I mix multiple models for OEM orders?
How do I ensure the quality of OEM orders?
Can OEM orders be expedited?
Do you offer proofing?
Do you offer the same warranty as OEM products?
Do you provide OEM design services?
What are the payment terms for OEM orders?
Family Health Issues
Are water purifiers suitable for pregnant women?
Is RO water safe for babies?
Do elderly people need water purifiers?
Is chlorine in water harmful to health?
Is iron and manganese in drinking water harmful to the body?
Are heavy metals in drinking water harmful to children?
Can a water purifier improve skin health?
Can water purifiers prevent kidney stones?
Is healthy drinking water related to immunity?
Can water purifiers reduce digestive tract diseases?
Eco & Sustainability
Are water purifiers environmentally friendly?
Do RO systems waste water?
Can wastewater be reused?
Do water purifiers save electricity?
What are some environmentally friendly materials?
What's the difference between an energy-saving water purifier and a regular one?
Are mineralized filters environmentally friendly?
Can water purifiers reduce carbon emissions?
Does the factory utilize green production?
Does INTOP AQUA have a sustainable strategy?
Advanced Technical Questions
How often does the RO membrane need to be replaced?
Can the UF membrane be cleaned?
How often should the UV lamp be replaced?
What salt is used to regenerate a water softener?
What is a dual-outlet water purifier?
Why is the TDS of the water coming out of a new unit high?
What is the difference between a Point-of-Use (POU) and a Point-of-Energy (POE) system?
Why does an RO system require electricity?
Is filter cartridge life significantly related to water quality?
Can an RO system filter viruses?
B2B Purchasing & Partnership
Do you support agency partnerships?
Do you provide distributor training?
Do you offer tiered discounts for B2B pricing?
Do you support dropshipping?
Do you provide marketing materials?
Can we sign long-term agreements for OEM orders?
Can we establish local warehousing?
Can we assist customers in market expansion?
Do we have an exclusive agency policy?
Do we support co-branding?
After-sales FAQ
Is it normal for black particles to appear in the water after replacing the filter?
Why is my RO system noisy?
Why is there air bubbles in the water coming out of my water purifier?
What should I do if my water purifier is leaking?
Why does the water purifier automatically drain?
What should I do if the water has an odor?
How can I fix the water pump that frequently starts and stops?
Is the machine constantly not producing water?
The indicator light doesn't come on while the machine is running?
Why is the waste pipe constantly leaking?
Common Misconceptions
Does RO water remove all minerals?
Will drinking RO water cause calcium deficiency?
Does a water purifier have more filters, the better?
Do water purifiers require no maintenance?
Is mineral water healthier than water from a water purifier?
Are water purifiers only suitable for areas with poor water quality?
Will a water purifier significantly increase electricity bills?
Is mineralized water the same as natural mineral water?
Can water purifiers completely replace bottled water?
Does a water purifier have a short lifespan?
Future Trends & Innovations
What are the future development directions for water purifiers?
Is it possible for zero-waste RO to become widespread?
Will water purifiers fully enter the rural market?
Will AI technology be used in water purifiers?
Can water purifiers be integrated with the Internet of Things?
Will there be more environmentally friendly materials?
What are the competitive trends in the water purifier market?
What is the size of the global water purification market?
Will water purifiers become a standard household appliance?
What is INTOP AQUA's future goal?